All Help Articles

48 articles and 25 FAQ answers

Getting Started 6 articles

• How do I install Giveaway Ninja on my Shopify store?
• How to set up a giveaway on Shopify?
• How do I embed a giveaway on a Shopify landing page?
• Why isn't my giveaway showing up on my store?
• Why does my giveaway take a few seconds to appear?
• What counts toward my plan's monthly entrant limit?

Manage Your Campaigns 9 articles

• How does Giveaway Ninja track sales from a giveaway?
• How do I draw and notify giveaway winners?
• How do I remove bots and fake entries from my giveaway?
• How do I translate my giveaway into other languages?
• How do page filters control where my giveaway appears?
• How do I customize the preview when people share my giveaway link?
• How do I show the giveaway launch icon vertically?
• How do I hide the entry counters on the giveaway widget?
• How do I use a custom icon or emoji for an entry action?

Reward Purchases with Entries 3 articles

• How do purchase-based giveaway entries work?
• How do I credit past Shopify orders with giveaway entries?
• How do I import users and orders from a CSV?

Showing Entries on Your Store 6 articles

• How do I show giveaway entries on Shopify product pages?
• How do I show entry badges on my collections grid?
• How do I show a giveaway entry counter in the Shopify cart?
• How do I add an entry counter to the cart drawer?
• How do I show earned entries on the checkout and thank-you pages?
• How do I let customers see their giveaway entries?

Non-Purchase Entry Actions 12 articles

• How does the refer-a-friend entry action work?
• How do I give every entrant a free entry for signing up?
• How do I give my Shopify VIP customers bonus giveaway entries?
• How do I give giveaway entries for following us on social media?
• How do I give giveaway entries for viewing a social post or video?
• How do I give giveaway entries for visiting a page?
• How do I give giveaway entries for posting on X (Twitter)?
• How do I add a quiz question or secret code to my giveaway?
• How do I run a poll or survey inside my giveaway?
• How do entrants upload an image to earn giveaway entries?
• How do I run a photo contest where entrants upload and vote?
• How do I create a custom entry action?

Integrations 8 articles

• How do I connect Giveaway Ninja to Klaviyo?
• How do I email customers when they earn giveaway entries?
• How do I connect Giveaway Ninja to Mailchimp?
• How do I connect Giveaway Ninja to ActiveCampaign?
• How do I connect Giveaway Ninja to Omnisend?
• How do I connect Giveaway Ninja to Campaign Monitor?
• How do I send giveaway entries to Zapier?
• How do I embed a giveaway on a Wix site?

Tracking, Security & Compliance 4 articles

• How do I add Facebook Pixel and Google Analytics to my giveaway?
• How do I track giveaway sign-ups with a conversion script?
• How do I add reCAPTCHA to my giveaway?
• How do I use the Giveaway Ninja API?

Frequently asked questions 25 questions

• How do DTC & Shopify brands run viral giveaways to grow their customer base?
• What are the main ways ecommerce marketers run online giveaways in 2026?
• How has ecommerce giveaway software changed compared with basic sweepstakes tools?
• What types of promotional software do DTC brands use for campaigns beyond email capture?
• How do Shopify agencies run giveaway campaigns for their ecommerce clients?
• Is it legal to reward purchases with giveaway entries?
• Should an ecommerce brand run one big giveaway or an always-on giveaway?
• How do Shopify stores stop fake entries and bots in giveaways?
• How can I tell which giveaways actually drove sales?
• Why do my giveaways attract entrants who never buy?
• How do I run a giveaway on my Shopify store without sending people to a separate site?
• What do Shopify merchants and growth marketers look for in a giveaway app?
• Which giveaway tools grow an email list and reward purchases with extra entries?
• What should a sweepstakes app offer for product-specific bonus entries and eligibility rules?
• Which giveaway platforms include fraud prevention like reCAPTCHA?
• Which giveaway platforms have built-in sales attribution?
• Which giveaway tools are best for refer-a-friend and word of mouth?
• How do giveaway apps like ViralSweep, Gleam and Giveaway Ninja compare?
• Which giveaway tools work best for Shopify compared with other ecommerce platforms?
• How much does an ecommerce giveaway app cost?
• How do I set up a product launch giveaway with bonus entries for purchases on Shopify?
• How can an agency set up purchase-based giveaway rules across several client stores?
• How do I run a Black Friday giveaway that increases order value?
• How do I bring customers from another giveaway app without losing their entries?
• What is White-Glove Onboarding?